Cannot login into Stora application landing page

[kobold1]

I cannot login into stora application landing page. I can access all my files on the stora. All worked before. This problem appeared sind I tried to install the "5034? update. This update failed.

I tried hardreset and reconfiguring. Every thing went OK until Login to ....
I also tried the Diagnostics and repair update several times. No change.

Does anybody know any solution?

[hoppo1]

In what way can't you log in? I take it you are going to http://x.x.x.x and seeing the login page?

Can you log in when you use \\stora ? Can you log in using the agent?

[kobold1]

The login page will appear. And the login is accepted. But then nothing goes on.

When I type the ip-address. It starts the stora logo appears in top of the browser. Nothing more.

[hoppo1]

Have you tried this

and failing that - this?

[northernlite]

Originally Posted by kobold1

I cannot login into stora application landing page. I can access all my files on the stora. All worked before. This problem appeared sind I tried to install the "5034? update. This update failed.

I tried hardreset and reconfiguring. Every thing went OK until Login to ....
I also tried the Diagnostics and repair update several times. No change.

Does anybody know any solution?

Assuming that u r using the stora agent software GUI ? I had a problem few months back where the Agent would show the landing page. Circles span round n stopped and nothing further happened. I used the stora diagnostic tool as suggested here, and that cleared it. With the diagnostic tool u need to have faith and leave the stora to reboot fully and go green. The re-boot again, follow the instructions until u have done the correct sequence. I got amber led once so i strated again eventually it booted up to green.

It worked fine then.

[kobold1]

Thanks for help so for.

But nothing worked 'till know.

I still have full access to my folders.
And I still have no access to stora agent GUI. After a hard reset i went throgh the process without problem (including the login) till it should connet to the stora agent.

I also tried several times the diagnostic tool. Nothing went better after.

I would be glad about further suggestions for help. Thanks.

[hoppo1]

Probably time to raise a case with Netgear or email your admin credentials to support@axentra.com they may be able to help.

[mtiede]

I had a problem where the antivirus was blocking cookies. Then when pressing the button to login, the screen blinked and it tried to have me login again. Maybe something like that is happening to you?

[kobold1]

Would be glad about somebody with another hint.

Thanks

[kobold1]

Finally I got solved the problem by reinstalling the firmware and rerunning the installation process as written in this forum.

Thank for help to everybody.