Neo NTV200, no service Netflix Latin America

[americlima]

Netflix Latin America, is providing service in Panama.
I bought a Neo NTV200, when I go to the Netflix channel; it says that it cannot display content in my country.
Netgear talk to Netflix, and update your settings.
Roku does work in Panama, yours doesn’t.

[jmizoguchi]

forum is not a place to contact support.

contact support via portal using my.netgear.com

[jmo502]

Originally Posted by americlima

Netflix Latin America, is providing service in Panama.
I bought a Neo NTV200, when I go to the Netflix channel; it says that it cannot display content in my country.
Netgear talk to Netflix, and update your settings.
Roku does work in Panama, yours doesn’t.

Did you get the Roku to find netflix in Panama? HOW!?

[Dogbert]

Originally Posted by americlima

Netflix Latin America, is providing service in Panama.
I bought a Neo NTV200, when I go to the Netflix channel; it says that it cannot display content in my country.
Netgear talk to Netflix, and update your settings.
Roku does work in Panama, yours doesn’t.

Currently there are no NTV200 units being sold internationally, they are only being sold in North America. Until the NTV200 is sold outside of North America I doubt that this feature will be activated due to licensing issues etc. with the various content providers.

[fordem]

This is not an issue that's limited to Netgear, Netflix is using a different encryption on the latin american content and this can cause problems for streaming set top boxes.