Qwest zyxel q100z and Stora

[joese]

Hello all, just got qwest installed and can get connect to my stora with my FTP app. Had comcast for years, no issues but now nothing. Im hoping its my modem setting and not qwest blocking it. Ive not changed my ftp app setting but im getting...
There was a problem connecting to your host or proxy. Please check your server settings and try again. If you are sure you have entered the correct information, please contact your network administrator or the server administrator. [7] Additional information: couldn't connect to host.

Anyone have an idea?
Thanks Joe