N600 WNDA3100 adapter not being detected.

[zarien]

Good evening everyone,

A friend of mine purchased a N600 Netgear WNDA3100v2 wireless adapter. The software installs on their computer from the cd fine but it will not detect the adapter, it just stays stuck on the "Detecting adapter" portion. Here is what i've tried so far.

1) I've made sure no security programs are blocking the device and i've uninstalled all of them to make sure.
2) I've made sure it isn't sharing a USB port group with any other devices.
3) I've installed the device on my computer and everything ran perfectly so I know it isn't the device itself. (I did this install from the cd)
4) I've downloaded the newer software from the website and tried using that to install. When I did this I got the driver information from the adapter to successfully install this time (you know the deal, the bubble pops up, saying the device's driver was successfully installed) HOWEVER, it is still stuck at "detecting adapter". (Note, that with their computer, i couldn't get the driver to install from the adapter with the cd software, but I was able to get it to install on mine with the cd software.)
5)I've called technical support and was answered by multiple overseas calls and received the typical "turn on and off" garbage advice and found no help there.
6) Their computer was just recently connected to the internet through ethernet at another location and they have all the current drivers and windows updates. I couldn't find any major comparisons between theirs and mine that would be causing this issue.

Their computer is running on windows 7 64bit, just like mine as well.

I consider myself an advanced user but for the life of me I can't figure out their issue so any advice or input on other methods to test out are greatly appreciated. It was hard finding alot of "good" information on this issue online.

Thanks again for your time!

[jmizoguchi]

WNDA3100 is NOT 802.11B adapter.. it is N adapter (802.11N)

belong to
http://forum1.netgear.com/forumdisplay.php?f=25