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Old August 21st, 2012, 06:09 PM
pvong pvong is offline
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Default Can not get delivery status - Please help.
I don't know if I'm the first to buy the ReadyData 5200 in the U.S. or what but Insight can not get confirmation from Netgear on when my 5200 is being delivered. I ordered it last week. My team from all the small branch offices are coming this weekend for a weekend session on potential products to consider for the upcoming year. I was hoping to feature the 5200 for all my small offices and we were going to bang on it all weekend and see if this is something we want to consider for a lot of our branch offices instead of a full SAN.

I order the 5200 with zero drives and I have all the drives here ready to install. I really need this here before everyone gets here on Saturday. If we don't get to test this thing this weekend, I will probably have to cancel my order and wait another 6 to 12 months before we get together again for our review of potential products.

Please help me or insight track this down on eta of delivery. Please tell me it's going to be here before the weekend.

Insight Order number: 0314782051
Shipping to: Croft Leominster, Inc in Baltimore MD

Please get back to one of us asap because I have to figure out if we need another solution.

Thanks!
Phil
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  #2  
Old August 22nd, 2012, 05:41 AM
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jmizoguchi jmizoguchi is offline
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Default Re: Can not get delivery status - Please help.
forum can NOT assist of order issues of any.

Forum are user to user basis. Contact the vendor's customer service to deal with the issues.
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Old August 22nd, 2012, 09:52 AM
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adit adit is offline
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Default Re: Can not get delivery status - Please help.
You should align yourself with a local Netgear Partner. Theres not much I can do about Insight but I can find out general availablility from Netgear. I am out of Ellicott City. PM me a part number if you need me to check on it.
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Old August 25th, 2012, 05:18 AM
mdgm mdgm is offline
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Default Re: Can not get delivery status - Please help.
Quote:
Originally Posted by pvong View Post
I order the 5200 with zero drives and I have all the drives here ready to install.
You do realise that the ReadyDATA 5200 only works with NetGear supplied drives? 3rd party ones are incompatible?
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Old August 25th, 2012, 05:19 AM
mdgm mdgm is offline
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Default Re: Can not get delivery status - Please help.
Oops didn't mean to put a question mark after incompatible.
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Old August 25th, 2012, 10:24 AM
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Default Re: Can not get delivery status - Please help.
Quote:
Originally Posted by mdgm View Post
You do realise that the ReadyDATA 5200 only works with NetGear supplied drives? 3rd party ones are incompatible?
here is the facts to prove "MGDM" reply.

http://kb.netgear.com/app/answers/de...ydata-5200-faq
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