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Old September 13th, 2012, 12:38 AM
kcuts kcuts is offline
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Default Possible fix to Netgear adapters on WIN7 32bit and 64bit

Hello.

So it seems for window 7 users we are getting a lot of installation problems. Apparently Microsoft can't locate our adapater. The steps below should help but lets start from the beginning.

step 1: remove or uninstall software if already installed <if not go to step 4>
step 2: shut down computer
step 3: remove adapater if already inserted in PCI slot
step 4: power on computer
step 5: install cd and reinstall software
step 6: during final stage of installation a small smartwizard pop up is shown. Make sure it disappears before you shut down your computer.
step 7: install adapter to an available slot
step 8: power computer on

** this is where thing so crazy for me and everyone else, but the steps below should fix the issue**

step 9: click start
step 10: right click computer
step 11: click manage
step 12: click device manager
step 13: highlight network adapter(s)
step 14: observe the fake named adapters (broadcom and microsoft)
step 15: right click broadcom
step 16: click properties
step 17: click driver tab up above
step 18: click update drivers
step 19: click browse computer for software manually
step 20: click let me pick from..... down below
step 21: at this time you should see the actual name of the adapter listed below.
step 22: double click the correct adapater name and this should trigger the smartwizard to begin.
step 23: have fun and make sure you file a complaint to netgear for this.
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