Go Back   NETGEAR Forums > Home Products > Wireless Networking Products for SOHO applications > Wireless Router & Modem Gateways > 802.11b/g/n Routers > All 802.11 b/g/n Routers

Reply
 
Thread Tools Display Modes
  #1  
Old February 25th, 2008, 03:44 PM
Kytus Kytus is offline
Junior Member
NETGEAR Newbie
 
Join Date: Feb 2008
Posts: 2
Kytus is on a distinguished road
Default Firmware Upgrade DG834GT

Hi,

Hope someone can help me with this problem. I play World Of Warcraft online and have had a lot of latency issues for about 10 days now. I have been informed by their technical dept that after a recent patch to the game there are some issues with netgear routers and modems that can be fixed by applying a firmware update. So I followed the instructions on the Netgear support pages and downloaded the latest firmware update v. 1.02.13 from Nov 2007 for my DG834GT router. I tried to upload this to my router and it wouldnt accept the file as it says it is the incorrect one for my router. I have triple checked that I downloaded the right one and that is the one for my router. I then discovered that my router is using firmware version 1.02.28, I'm no expert, but isnt that a more recent one than the one I downloaded. I have had this router since October 2007 so would asume the Nov update is newer! I had the router as part of the Sky Broadband package, dont know if thats relevent!

Any ideas on how to solve this would be greatly appreciated!

Thanks in advance.
Reply With Quote
  #2  
Old February 25th, 2008, 04:17 PM
jmizoguchi's Avatar
jmizoguchi jmizoguchi is offline
Senior Member
NETGEAR Fanatic
 
Join Date: Feb 2007
Location: Kentucky, USA
Posts: 95,299
jmizoguchi is on a distinguished road
Default Re: Firmware Upgrade DG834GT

you have Version 1.01.28 not Version 1.02.28.. let get that straight.

do increment upgrade instead
__________________
VPN Case Study (www.vpncasestudy.com)
Our Second To None VPN Related Setup Case Study
"One Stop Solution To Your Netgear VPN Connectivity"
*Visit the site for Non-VPN related Doc & Links* [Windows & Mac user/support]

Most Other Useful Docs -"General Technical Documentation", "Router Reset", "Router Setup", "Print Server Tips", "Remote Admin"
"Wireless Tips"


Forum Policy

June Mizoguchi-i....@vpncasestudy.com
Reply With Quote
  #3  
Old February 26th, 2008, 01:06 AM
fihart's Avatar
fihart fihart is offline
Senior Member
NETGEAR Addict
 
Join Date: Mar 2007
Location: Great Britain
Posts: 2,191
fihart is on a distinguished road
Default Re: Firmware Upgrade DG834GT

Quote:
Originally Posted by jmizoguchi View Post
you have Version 1.01.28 not Version 1.02.28.. let get that straight.
In fact the router probably does have version 1.02.28 -- which is the Sky Broadband customised firmware version of the DG834GT.

The router will have a Sky logo on it and a Sky label underneath.

The only way to update the firmware on this is by carefully using the Netgear Recovery Utility. Full instructions can be found in a tutorial on www.skyuser.co.uk . Problems can arise with certain ethernet adapters during reflashing .

Having reflashed the router note jmizoguchi's hints on rebooting the router using the revert to factory settings facility in the user interface. You will know the Sky firmware (which has defects in UPnP) is removed and the new firmware is okay when the router password changes from 'sky' to 'password'.

N.B. If you are a Sky customer you will be breaking the terms of your contract by changing the firmware. Lots of people do it, but be aware that an update from Sky is alleged to be being tested.
Reply With Quote
  #4  
Old February 26th, 2008, 01:47 AM
Kytus Kytus is offline
Junior Member
NETGEAR Newbie
 
Join Date: Feb 2008
Posts: 2
Kytus is on a distinguished road
Default Re: Firmware Upgrade DG834GT

Quote:
Originally Posted by jmizoguchi View Post
you have Version 1.01.28 not Version 1.02.28.. let get that straight.

do increment upgrade instead
Router Status

Account Name
Firmware Version V1.02.28

Thats what my router status page says....

Thanks for the advice guys, ill give that a go!
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -8. The time now is 07:09 AM.