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Old September 1st, 2008, 07:38 PM
lvh4000 lvh4000 is offline
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Unhappy connected with limited access

Hi I have had my wireless G netgear router for a year now. I had the free trial support help me set it up and I have no problem connecting to it with my HP Windows XP laptop.

However, my roommate is now trying to connect from her gateway windows vista laptop. I gave her the wireless network name and password. Her computer says she is connected but with "limited access." When she tries to open up firefox or internet explorer, it says she is not connected to a wireless network.

I am not computer savy and I have no idea what to do now that my support has expired.

Please help!!!
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Old September 1st, 2008, 10:46 PM
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Default Re: connected with limited access

Check for / disable / configure any software firewalls.
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Old September 1st, 2008, 11:40 PM
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Default Re: connected with limited access

Just come from setting up a Vista laptop (Sony/Intel wireless) to wireless router.

Quite apart from the fact that Vista was in Korean -- issues included selecting right wireless security standard (WPA Personal* with TKIP in this case but there are several options in Vista) and turning off Access Control and re-enabling it after adding the new user's MAC ID.

*You won't find any reference to WPA Personal in Netgear Routers I've used so you have to assume that it's just standard WPA -- thank Microsoft for adding new confusions.
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Old September 2nd, 2008, 04:19 AM
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Default Re: connected with limited access

The "limited access" message is an indicator that Windows has not been able to get an ip address by DHCP, usually an encryption related issue.
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Old September 2nd, 2008, 05:46 AM
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Default Re: connected with limited access

moving to Super-G (108 Mbps) & 802.11g (54 Mbps) Routers

always post the model of the unit to make everyone understand easier
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Old September 8th, 2008, 11:55 AM
lvh4000 lvh4000 is offline
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Default Re: connected with limited access

hi, thanks for all the suggestions.
as far as the software firewalls, do u mean the "windows firewall"
i disabled that and it still would not connect.

the model of the netgear router is wireless g router WGR614 v9

i really have no idea what i am doing

what do u mean by encryption and dhcp-how do i change that???

thanks for your help
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Old September 8th, 2008, 02:54 PM
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Default Re: connected with limited access

check IPv6 on vista and disable it


http://vpncasestudy.com/download/pdf...networking.pdf

I would recommend to use WPA, WPA2 encryption.

you can change that by login the router. see manual how to
http://kbserver.netgear.com/downloads_support.asp
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