Laptop can't connect to wireless but other devices can

[frank_olaf]

I have having trouble connecting my laptop to the wireless network at my parents home. We have another laptop at home which connects to the network fine and my mobile phone connects to the wireless network as well but for some reason my laptop doesn't.

I can see the wireless network and can connect to it but when I do this I can't get any sites to work. I've tried deleting my wireless profile and then re adding it including reentering the password and this doesn't help either. When I did this, i could get to google but when i tried to get to any other website it didn't work again.

I know my laptop's wireless receiver works because I use wireless internet when I'm at home in England.

Does anyone know what the problem could be?

thanks

[sagada2008]

Hi,

What is the ip address of your laptop when you tried to connect to the signal? maybe you have a static ip address and DNS on the computer.

Try pinging.

In the command prompt type 'ping 69.147.76.15' then press enter

next try typing 'ping yahoo.com' then press enter

please tell us the results

You may also try diabling software firewalls on your computer

thanks.

[jmizoguchi]

When I did this, i could get to google but when i tried to get to any other website it didn't work again.

you are just seeing from cache and not from the net.

does laptop wired to the router works?

I would try this

4.2.2.1
4.2.2.2

above this in the pc side of tcp/ip properties

http://vpncasestudy.com/download/usefuldoc/dns_tips.pdf

[frank_olaf]

Thanks for the advice guys.

When the laptop is wired to the router than it works fine.

i tried the pinging and when i did the 69.147.76.15 then i got a timeout and when i did yahoo.com it was blank and eventually closed.

[frank_olaf]

Also, i tried turing off the firewall and it still didn't work.

[jmizoguchi]

Originally Posted by frank_olaf

Thanks for the advice guys.

When the laptop is wired to the router than it works fine.

i tried the pinging and when i did the 69.147.76.15 then i got a timeout and when i did yahoo.com it was blank and eventually closed.

did you put manual DNS entry on pc side as suggested?

[frank_olaf]

I actually already have a manually set up DNS address. I had some issues with my wireless back in England a few months ago and someone from my isp did some configuration so that might be the reason it isn't working anymore.

[jmizoguchi]

did some configuration so that might be the reason it isn't working anymore

not know what that is is hard tell you what the issues..

[frank_olaf]

I just undid the changed my isp back in England did and the wireless is working fine now.

thanks for the support over christmas

[jmizoguchi]

I guess you got your wished..

have good rest of Christmas day