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Old February 4th, 2010, 07:54 AM
Caliburn Caliburn is offline
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Default DM111P red internet light

Hi

I have just bought and installed the above device however it will not connect to the internet, i cannot got the internet light (the I) to turn from red to green.

I have soft reset it, hard reset it, left if off and unplugged for about 20 mins. Reset the pc (running windows 7). Checked the wires and now cannot think of anything else to get it to work

Any ideas??

Caliburn
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  #2  
Old February 4th, 2010, 07:56 AM
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Default Re: DM111P red internet light

make sure DSL filter is used on DM111P and other cordless phones as well
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Old February 4th, 2010, 08:21 AM
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Default Re: DM111P red internet light

Yup all phones have a filter - anything else?
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Old February 4th, 2010, 08:48 AM
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Default Re: DM111P red internet light

you might consult your ISP make sure DSL is active
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Old February 4th, 2010, 08:59 AM
Caliburn Caliburn is offline
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Default Re: DM111P red internet light

Yeah thats gonna be my next job tomorrow, call them and see if they have any solutions
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Old February 4th, 2010, 09:02 AM
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Default Re: DM111P red internet light

Quote:
Originally Posted by Caliburn View Post
Yeah thats gonna be my next job tomorrow, call them and see if they have any solutions
that should be your 1ST thing you do , to call ISP......... if this new service your DSL provision many not correct or line is bad that telcom may need to work on it etc.
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Old February 4th, 2010, 02:33 PM
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Default Re: DM111P red internet light

Its not a new service, just a new modem
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Old February 4th, 2010, 03:45 PM
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Default Re: DM111P red internet light

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Originally Posted by Caliburn View Post
Its not a new service, just a new modem
try different socket.
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Old February 5th, 2010, 03:57 AM
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Default Re: DM111P red internet light

What do you mean by different socket, if you mean phone socket - then i have tried that
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Old February 5th, 2010, 03:59 AM
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Default Re: DM111P red internet light

Quote:
Originally Posted by Caliburn View Post
I have just bought and installed the above device however it will not connect to the internet, i cannot got the internet light (the I) to turn from red to green.
TTBOMK, the only light that lits up red is the power LED.
If indeed the power LED stays red, then return it to the shop where you bought it.

To avoid misunderstandings, here is the image and the short TBS table from the manual:
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