#31  
Old March 18th, 2010, 08:57 AM
jerry66 jerry66 is offline
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Default Re: eMail Alerts?

I would like to know , as it has been working perfectly since I bought the router . my netgear 64 did not work as it did not have authentication , that was upsetting as the router thev 624 replaced had it wgr 614v-1 .
Please let me know the upsetting part on the 3700
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  #32  
Old March 18th, 2010, 11:03 AM
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Default Re: eMail Alerts?

SFischer1 OK, nothing objectionable in that post.

I have many different network devices in my home that send event/status e-mails, five IP cameras, a computer running security software, two NAS drives, two routers, and a network I/O device.

I had all sorts of problems getting the network I/O to send e-mails, there was no obvious problem and one of the IP cameras was made by the same company and it works fine. In the end the answer was to use a free online email service, I chose www.lavabit.com and that works perfectly. Its fine for a network device to report its status and its mildly amusing to see spam e-mail trying to sell it Viagra and suchlike.

So what I am saying is that while you primary e-mail address might not work too well (or not at all) some online e-mail systems may give you better results.
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  #33  
Old March 18th, 2010, 12:09 PM
SFischer1 SFischer1 is offline
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Default Re: eMail Alerts?

Quote:
Originally Posted by Mars Mug View Post
SFischer1 OK, nothing objectionable in that post.
...

So what I am saying is that while you primary e-mail address might not work too well (or not at all) some online e-mail systems may give you better results.
Hi,

Yes, I agree. But I have no need.

> but you will not like the answer.

Others may be very unhappy.

The response to Linux on the Segate forum was quite strong. Many things do not work on most (all?) NAS devices when standard Windows features are tried.

The Linux people have even used a trick to prevent Windows users from unzipping the source code for my new NAS.

I really like the router web page, one of the best ways to organize and present the options and setup for advanced users. I actually found very little additional information I needed in the user manual.

Note: The RFC I supplied does not have the wording about the 503 error I found the first time I searched. And it is way too old, I must have looked at a different version.

SHF
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  #34  
Old March 19th, 2010, 05:04 AM
rljames rljames is offline
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Default Re: eMail Alerts?

Not sure I understand your analysis or logic...
> It comes down to, there must be a firmware problem, or a DSL modem in bridge mode problem.
> I do not expect a firmware fix because NetGear does not have access to the firmware,
> at least the part involved for sure in my mind.
> What you say, no access, are they not paying for the programmers.
> No they are not, they are using free software under the GNU General Public License".
Clearly Netgear has successfully implemented the eMail feature in their NAS line, which also uses Linux, so I fully expect it should be possible via the Router.

But in any case, I want and paid for the ability to send "eMail Alerts" as advertised for the WNDR3700.
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  #35  
Old March 19th, 2010, 06:15 AM
SFischer1 SFischer1 is offline
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Default Re: eMail Alerts?

[QUOTE=rljames;255580]
...
QUOTE]

Quote:
Clearly Netgear has successfully implemented the eMail feature in their NAS line, which also uses Linux, so I fully expect it should be possible via the Router.
As my NAS is a Segate product I do not know about Netgear's NAS.

The way it works for the two Seagate products I have experience with is that when the NAS needs to send an e-Mail, perhaps on a failure, it sends a message with lots of data to the Seagate server. The server then strips off all this very important data and sends me a very bland e-Mail. "Maxtor Central Axis MCA-xxxxxx. Requires Attention"

This stored data, which Seagate people are perhaps not allowed to admit they have, allows them to quickly determine if a RMA request for a bad NAS unit should be allowed.

Doing it this way they avoided perhaps the problems we are seeing. There are other benefits.

Quote:
But in any case, I want and paid for the ability to send "eMail Alerts" as advertised for the WNDR3700.
I did say "but you will not like the answer."

As to my analysis or logic..., I may be wrong of course.

I have not downloaded, nor plan to, the source code. So I am guessing as to the division of labor. Clearly Netgear has done a superior job on their part, the web interface.

Your response is very tepid compared to some on the Seagate forum.


htismaqe said:
Quote:
It's somewhat complicated, but you could insert a sniffer between the WAN interface of the 3700 and your broadband modem and verify that the email is actually being sent.
OE and Windows mail can "save all comands to and from a server in a log file for troubleshooting purposes". This would be very useful to determine what works to compare with what the WNDR3700 sends.

SHF
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  #36  
Old March 19th, 2010, 09:51 AM
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Default Re: eMail Alerts?

Quote:
Originally Posted by SFischer1 View Post
OE and Windows mail can "save all comands to and from a server in a log file for troubleshooting purposes". This would be very useful to determine what works to compare with what the WNDR3700 sends.
UNIX sendmail can do this as well. I haven't tried accessing the shell on my router yet, but we may be able to troubleshoot something like this that way.
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  #37  
Old March 20th, 2010, 09:11 AM
SFischer1 SFischer1 is offline
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Default Re: eMail Alerts?

Quote:
Originally Posted by htismaqe View Post
UNIX sendmail can do this as well. I haven't tried accessing the shell on my router yet, but we may be able to troubleshoot something like this that way.
Hi,

Well I had a total WLAN / LAN failure. Had to push the reset on the bottom. If it happens again, I am off to Fry's with it for an exchange. If that happens it would perhaps be a chance to check with another firmware version / hardware.

What would be very informative would be having one failure and one success on the same ISP by different persons. But with no problems persons are not here. Perhaps we need to request more people to try e-mail Alerts.



SHF

Last edited by jmizoguchi; March 20th, 2010 at 04:27 PM.
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  #38  
Old March 20th, 2010, 05:59 PM
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Default Re: eMail Alerts?

Quote:
Originally Posted by SFischer1 View Post
Hi,

Well I had a total WLAN / LAN failure. Had to push the reset on the bottom. If it happens again, I am off to Fry's with it for an exchange. If that happens it would perhaps be a chance to check with another firmware version / hardware.

What would be very informative would be having one failure and one success on the same ISP by different persons. But with no problems persons are not here. Perhaps we need to request more people to try e-mail Alerts.



SHF
I'll set it up tomorrow and see what happens.
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  #39  
Old March 22nd, 2010, 09:36 AM
SFischer1 SFischer1 is offline
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Default Re: eMail Alerts?

Quote:
Originally Posted by htismaqe View Post
I'll set it up tomorrow and see what happens.
Hi,

well, it died. Paper Clip button on bottom pressed to restore factory settings. Saturday it worked, Sunday it did not. All Ethernet connections would not work, WAN and LAN. Wireless OK. Back to Fry's Palo Alto, new unit obtained at Sunnyvale.

Quote:
Current Firmware Version: V1.0.4.49NA
New Firmware Version: V1.0.4.55NA

Current GUI Language Version: V1.0.0.1
New GUI Language Version: V1.0.0.35
I have not updated the Firmware, I may not for several days.

I did the minimum configuration to connect to the Internet and set up eMail Alerts.

All my tests failed with the usual message:

Quote:
[email failed] SMTPclient: unexpected reply: 503 AUTH command used when not advertised^M, Monday, March 22,2010 10:21:56
What was interesting was that I had to switch to my long identification to my ISP. With the previous WNDR3700 I used my short identification.

This raises the real possibility that it is an configuration problem.

I think I tried all the combinations. I will try again.

Boy, setting up using just the router setup is quick compared to the CD.

I could have had it running in one ~ minute if I had reloaded my saved configuration. But I had tests to try first.

SHF
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  #40  
Old March 22nd, 2010, 07:02 PM
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htismaqe htismaqe is offline
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Default Re: eMail Alerts?

I set mine up finally and it worked just fine. I had it mail the message to my Yahoo address via my ISP's SMTP server. Note that it arrived in my Yahoo account in the SPAM FOLDER, not in my INBOX.

I am looking at the full headers of the message now and a couple things I noticed that your ISP might have issues with:
  1. I setup the router to send the log to my Yahoo address. The router set BOTH the To: and From: lines to my Yahoo address. Sometimes that can be seen as a trigger for spam. As I mentioned, Yahoo saw the message as spam.
  2. The X-sender field was set to "root@WNDR3700". First, that's not even a valid domain name, so that might create an issue. Second, it concerns me that the router ships with a hostname of WNDR3700 and even though I changed it to something else, the router is STILL using it, as if my settings never took.
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