Netgear Router RP614 v4 (no connection)

[tn119]

All lights on router and cable modem are in the correct state. No internet access, cannot log-in the the router, cannot ping the router. tried resetting modem and router. No luck. Here is the ipconfig with the router:

IP Address; 192.168.1.X
Subnet Mask: 255.255.255.0
Default gateway: 192.168.1.1
DHCP Server: 192.168.1.1
DNS Servers: 192.168.1.1

thanks

[jmizoguchi]

Originally Posted by tn119

All lights on router and cable modem are in the correct state. No internet access, cannot log-in the the router, cannot ping the router. tried resetting modem and router. No luck. Here is the ipconfig with the router:

IP Address; 192.168.1.X
Subnet Mask: 255.255.255.0
Default gateway: 192.168.1.1
DHCP Server: 192.168.1.1
DNS Servers: 192.168.1.1

thanks

try hard reset by itself with no cables. power cycle cable by itself

after cable modem is running then hook up cable and to router and turn the route back on . open your IE browser. should start "netgear smart wizzard" that should find your internet is dynamic IP. rest should be fine.