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Old January 16th, 2011, 06:47 AM
cmsfa001 cmsfa001 is offline
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Default Lost product key for

I set up Netgear Stora device at my own house but to be used at a friends house who does not have internet access. All he wanted to do was to have some music in the house that he is trying to sell. He has a couple of Sonos Zone players. The Stora worked fine in my house but now that I have set up at my friends house I am unable to get into the device. The router shows that the device is attached but I am unable to see any music on it. I can ping the Stora's IP address no bother. I have brought the Stora back to my own address and the same is happening on my network as was happening at friends. I tried to reset to default but I am unable to do so. I see there is a diagnostic and repair tool for Stora but I am unable to locate product key. Is there anything I can do to retrieve my product key from mystora.com.

Thank you
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  #2  
Old January 16th, 2011, 07:50 AM
sillyname sillyname is offline
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Default Re: Lost product key for

Quote:
I see there is a diagnostic and repair tool for Stora but I am unable to locate product key. Is there anything I can do to retrieve my product key from mystora.com.
The product key is on the back of your Stora.
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Old January 16th, 2011, 11:36 PM
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Southkil Southkil is offline
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Default Re: Lost product key for

Quote:
Originally Posted by sillyname View Post
The product key is on the back of your Stora.
That's just the MAC number and serial number, not the product key that was printed on the cd sleeve.
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Old January 17th, 2011, 12:38 AM
Jay67A Jay67A is offline
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Default Re: Lost product key for

I have the product key also in the sticker on the back of Stora unit.
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Old January 17th, 2011, 12:58 AM
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Southkil Southkil is offline
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Default Re: Lost product key for

Ah, i've just got the MAC and serial on mine.

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Old January 18th, 2011, 10:14 AM
cmsfa001 cmsfa001 is offline
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Default Re: Lost product key for

Thanks I found the key on the underneath of The Stora but still unable to do anything with it. I think I will return item.
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