HP Pavillion will only connect to 2.4 Ghz

[rrmcguire]

I have an HP pavillion notebook and just bought the WNDR3700 v2 router(mainly for HD streaming of movies through the xbox), but the laptop will only connect if my wireless setting is set to WEP and teh 2.4 Ghz channel is the only one it sees...is this due to the network adapter on the laptop? My PS3 also will only see the 2.4 channel and not the 5

thanks for any replys

[neil0311]

Originally Posted by rrmcguire

I have an HP pavillion notebook and just bought the WNDR3700 v2 router(mainly for HD streaming of movies through the xbox), but the laptop will only connect if my wireless setting is set to WEP and teh 2.4 Ghz channel is the only one it sees...is this due to the network adapter on the laptop? My PS3 also will only see the 2.4 channel and not the 5

Does your laptop's wireless card receive the 5GHz band? Many do not.

[rrmcguire]

Where would my laptop show this, it doesn't detect the 5 ghz band, also I cannot set the security on the 2.4 band to WPA only WEP

[Sander71]

@rrmcguire,

The PS3 does not support 811.2n, and only operates at 2.4Ghz.

For the laptop, check out device manager, and see which brand and model your wireless adapter is, and check if it supports the 5 Ghz band. Most laptop wireless adapters only support 2.4 Ghz.

[rrmcguire]

Can you only get WPA security with laptops which support 5 ghz bands...the wireless adapter is an atheros 802.11 for an HP Pavilion notebook

[Devor]

Originally Posted by rrmcguire

Can you only get WPA security with laptops which support 5 ghz bands...the wireless adapter is an atheros 802.11 for an HP Pavilion notebook

If you log into your WNDR3700 and look at the "Wireless Settings" page under the "Setup" section in the router, you'll see that you can set up WPA2 separately for 2.4GHz and 5 GHz. You do not need a adapter that supports 5 GHz to set up security on the 2.4 GHz band. My laptops only support 2.4 GHz and all devices are set with WPA2.

To add to what was mentioned earlier, the PS3 only supports 2.4 GHz (b/g) and does support WPA2-PSK [AES].

[rrmcguire]

that seems to be the problem though with my HP Pavilion I can only connect to the 2.4 band and a netgear support rep had me set it to WEP to get it to connect to the internet wirelessly, when I have it set to WPA for the 2.4 band that laptop will not connect.

[jlewter]

What OS are you using?..
And what radio card is it?..

View your network in devices to see what the radio card is, or look on the bottom of your latpop.

[rrmcguire]

the OS is Vista 32 bit SP2, the card is an Atheros AR5007 802.11 b/g