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Old May 23rd, 2011, 09:56 AM
frascati frascati is offline
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Default WHY does my router keep giving invalid IP addresses?

Trying to connect to my router with Blu Ray player or with my windows xp home laptop I KEEP getting served a 169.254.76.183 (invalid) IP address!!!!!!!

No one can help me with this. My 39.99 router is over (just) 90 days and netgear won't speak to me unless i cough up way more than that just to renew my support for 12months!!!!!

My ISP has me running in circles and generally tells me it's a router problem, (that is when they aren't telling me to unplug/replug power up/down, or that, seriously, my modem is a "telephone" modem and not an "internet modem") I've connected direct to the modem and gotten a new ip address. I've connected my winxp pro sp2 computer to the router without problem. So it's not the router, eh? My winxp home, and samsung blu ray just REFUSE to find a valid ip out of this router.

Netflix says it's my router, my isp says it's my router, my isp also said it's my modem, HP would probably say, since one computer connects fine but the other does not that it's a samsung blu ray or windows xphome problem. I have a STRONG hunch that Netgear, after getting my credit for seventy dollars to get support for one year on my forty dollar router is going to tell me the router is working fine, which it is (for one of my laptops), and tell me to go to samsung support. Samsung support has already insisted that it is a router problem.

IM GOING INSANE!!!!!! HELP ME!!!!!

This can't be that complicated. Can it?
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  #2  
Old May 23rd, 2011, 11:20 AM
frascati frascati is offline
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Default Re: WHY does my router keep giving invalid IP addresses?

Can connect wirelessly with my HP laptop running winxpprosp2.
Cannot connect wirelessly with my Toshiba laptop running winxphome.
Keep getting an invalid 169 ip address.
Cannot connect via ethernet with my Samsung Blu Ray player.
Keep getting an invalid 169 ip address.

Have done ipconfig release/renew on the Toshiba and connect fine via LAN.
Go back to wireless and again it only shows invalid ip address.

Go to www.routerlogin.net
>admin
>password
IP address is selected "Get Dynamically from ISP"
DNS is selected "Get Automatically from ISP"

I'm showing valid numbers in all the windows for a good ip address, subnet, and gateway.
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  #3  
Old May 23rd, 2011, 11:22 AM
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Default Re: WHY does my router keep giving invalid IP addresses?

A 169.254.xxx.yyy IP address is not allocated by the router, it is a self assigned IP address that the BluRay player allocates to itself when it fails to pick up an IP address from the DHCP server (the router). We need to know;

What model router you have;
What model modem you have;
If the problem is with a wired connection to the router or wireless or both.
__________________
I don't work for Netgear.

My name is Andy.
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Old May 23rd, 2011, 12:14 PM
frascati frascati is offline
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Default Re: WHY does my router keep giving invalid IP addresses?

Thank you very much for responding.

Router is N - 150 - WPN824N
Modem is Zoom Cable Modem Series 1051 model 5241
Samsung Blu Ray BD-C6500
Samsung Plasma television

HP laptop with winxpprosp2 works fine with the router in all respects.

Problem is with wired connection between blu ray and router.
Choosing "auto detect" in the setup menus it only gets
IP 169.254.40.127
Sub 225.225.0.0
Gateway 0.0.0.0
DNS 0.0.0.0

My other laptop is running winxphome. It connects fine via ethernet.
When connecting wirelessly it tells me
"winxp was unable to find a certificate to log you on"

...then it displays the connection speed 11MB and status as "excellent"
in the tray icon.

In the "Windows Network Connection 3 Status" window it it says
"Invalid IP Address" and displays all zeros.

One minute later it says "Automatic Private Address"
IP Address 169.254.6.211
Subnet Mask 225.225.0.0

Seems like my blu ray (wired) and my winxphome laptop are trying to get a valid IP address from the router, but coming up empty.
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Old May 23rd, 2011, 12:43 PM
frascati frascati is offline
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Default Re: WHY does my router keep giving invalid IP addresses?

I'm not certain why the laptop is displaying "Connection 3 Status"

There are no other connections listed in the "Network Connections" window.
Where are 1 and 2?


OK. I gave up. I'm going to kill the dog if this get any more aggravating.
I just ran a spare ethernet cable across the basement rafters and into the back room and plugged the Toshiba with winxphome into the router direct. Up and running fine. It never leaves that desk anyway.

That still leaves me with the Blu Ray player. I can get the player to work by manually inputting the dns settings, but my ISP explained to me why that is actually causing me headaches. MY isp is dynamically changing and the blu ray player, although you can get it to work by manually inputting the DNS settings at any given time, will fail to connect eventually if it cannot access the ISP IPs dynamically. So that has to be fixed somehow.

So with the Netgear router I can...
... get the HP winxpprosp2 laptop to go wired/wireless without glitch.
... get the Toshiba winxphome laptop to go wired (fine with me)
and the toshiba has no problem handling dynamic IPs.

.... but I cannot get the Blu Ray player to connect automatically and handle dynamic IPs. Samsung insists, steadfastly, that since it is showing some IP address, however invalid, it's doing its job and I must seek help with the router manufacturer.
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Old May 23rd, 2011, 01:18 PM
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jmizoguchi jmizoguchi is offline
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Default Re: WHY does my router keep giving invalid IP addresses?

Quote:
Problem is with wired connection between blu ray and router.
Choosing "auto detect" in the setup menus it only gets
IP 169.254.40.127
Sub 225.225.0.0
Gateway 0.0.0.0
DNS 0.0.0.0
setup static IP outside of your router DHCP range

Quote:
ex. 192.168.0.2~192.168.0.50

use 192.168.0.51 and up for static IP on player.

IP 192.168.0.51
Sub 225.225.255.255.0
Gateway 0192.168.0.1
DNS 4.2.2.1
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Old May 23rd, 2011, 03:25 PM
frascati frascati is offline
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Default Re: WHY does my router keep giving invalid IP addresses?

Quote:
setup static IP outside of your router DHCP range
I'm actually able to do that, using what is listed on my computer for the dns settings. It works fine. But my ISP confirmed that my IP is dynamic/changing regularly and manual settings would need to be constantly reentered for any stable performance. Is that true? Three separate technicians at Charter confirmed this.

That would explain the many issues with connectivity to Netflix and Netflix suggested that it's a problem with the router. The router support says that I have other computers working fine on the router so it must be something else.
Samsung just tells me to reset power on/off, and if that doesn't work, box it up and send it in for repair. That is not a jest. That's the extent of their support.

I need, somehow, to get the the router to "talk" to the blu ray player. I suspect it isn't a problem with faulty equipment on any end. One of my laptops works just fine with the router. Another laptop does exactly what the blu ray player is doing.

It's just a matter of getting SOME setting adjusted.
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Old May 23rd, 2011, 03:28 PM
frascati frascati is offline
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Default Re: WHY does my router keep giving invalid IP addresses?

Quote:
setup static IP outside of your router DHCP range
I'm sorry. I may have misapprehended that. It sounded like you were suggesting using a static IP to connect the blu ray player.

What do you mean by the above? Does it circumvent the problem of the ISP issuing changing IP addresses on a regular basis?
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Old May 23rd, 2011, 03:31 PM
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Default Re: WHY does my router keep giving invalid IP addresses?

????????

LAN DHCP and charter has nothing to do with settings.

and use DNS server 4.2.2.1/4.2.2.2
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Old May 23rd, 2011, 04:03 PM
frascati frascati is offline
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Default Re: WHY does my router keep giving invalid IP addresses?

Please don't lose patience with me....but

Quote:
????????

LAN DHCP and charter has nothing to do with settings.

and use DNS server 4.2.2.1/4.2.2.2

Are you saying that it is not true that manually input settings on my Blu Ray player will not fall out of "sync" with the dynamic IPs arriving at my modem?

Should I be transferring the dns settings directly from my laptops wireless icon in the "network connections" window? Right click "wireless connection" then "status" then "support" then "details"?

Is this the same information that would be found if I were connected via ethernet on the laptop? (therefore suitable for the blu ray's wired connection?)

When I enter the digits for the IP address, I need to add at least 10 to the final (fourth) field. Is this correct? In other words 192.168.1.4 should be entered 192.168.1.14

The IPs are not supposed to be exactly the same for two devices on the same router. Right?

And instead of using the same numbers as the default gateway 192.168.1.1 in the DNS server slot I ought to use 4.2.2.1 OR 4.2.2.2 ?

So for the following set of information from ipconfig/all
IP Address 192.168.1.4
Subnet Mask 255.255.255.0
Default Gateway 192.168.1.1

.... I would enter manually into the Blu Ray players manual network settings fields...

IP Address 192.168.1.14
Subnet Mask 255.255.255.0
Gateway 192.168.1.1
Dns Server 4.2.2.1 OR 4.2.2.2

That WILL keep me kosher with the fact that my ISP is issuing "dynamic IP addresses" on a regular basis?
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