XAV5501 problem after PC standby

[TheBeO]

Hi,

I've just bought a XAVB5501 pack, with 2x XAV5501. I plugged one near my cablebox, and the other one in my bedroom to a Desktop PC (let give the name PC1, that runs Seven 64x). It works fine, connection is good (Rx and Tx > 100Mbps).

But I have a very bad problem. Every time my PC1 goes to standby, when it wakes up the connection is lost. The XAV5501 always stays in standby mode. So I need to desactivate my network card on PC1 (it is an Intel 82579V Gigabits), wait a little, then reactivate the network card. This way the XAV5501 "see or receive" wakeup event, and the connection is established.

So I know that problem is about standby/wakeup. What I've already done:

-update both XAV5501 firmwares to lastest (v0.2.0.9CE)
-update network card to lastest driver from Intel
-turn off every thing relative to economic mode in my network card (there's a lot of option in network card driver panel page under Seven)
-turn on Wake On Lan/Magic/Link on my network card, but I don't think it could solve anything, because my problem is to wakeup the XAV5501, not my PC

I'm here, and don't know what to do now.
Please can someone give me a solution?

Thank you very much in advance, and I apologize for my bad english.

[jmizoguchi]

you need change power management on on network adapter.. standby, sleep, hibernation mode always causes erratic issues

[parksjw]

I have the same problem with my Ipad. It losses the connection to the xav500 when it is not in use and when I reopen my Ipad, I have to disconnect from the network and reconnect before I can access the internet.

Is this a funtion of the power saving feature? If so, it should be disabled.

[jmizoguchi]

you can disable on iPad... try use static IP on iPad

[TheBeO]

Originally Posted by jmizoguchi

you need change power management on on network adapter.. standby, sleep, hibernation mode always causes erratic issues

thanks jmizoguchi, I knew that, but I tried every option on my network card, and still a problem. What I have on adapter option:

- ethernet energy efficient (translated from french, it talks about setting a economic ethernet mode) -> turn off
- reduce the link speed in standby mode -> turn off
- reduce the link speed when the system is idle -> turn off
- wake on LAN -> turn on

any others ideas? Do you think my XAV could have a problem? (it's a brand new one, I can contact my reseller to change it I guess).


@parksjw: you connect your iPad to the XAV???? With a rj45 wire?? that looks weird for me

[jmizoguchi]

I think if my momeory is correct, it is possible that xav is in standby too.

[TheBeO]

Yes, I'm sorry maybe I didn't explain in detail.

My problem is that the XAV goes to standby, when my PC goes to standby (or when my PC turn off). And the XAV didn't wake up after my PC wakeup ...

[jmizoguchi]

if you unplug the pc and set the xav rung by itself, does goes to standby ?

[TheBeO]

Yes it goes to standby, and that's a normal behavior.

I do not know which setting I changed for my latest try, but I think it works. The last two times I put my PC on standby, and wake up few hours after, the XAV was properly awake. I'll wait a bit to see if it works well all the time, I'll keep you informed.

Anyway thank you for your support.

[TheBeO]

Hi,

ok problem still there. I'll contact my retailler.