#1  
Old April 30th, 2012, 03:11 PM
maineultraclassic maineultraclassic is offline
Junior Member
NETGEAR Newbie
 
Join Date: Nov 2010
Posts: 20
maineultraclassic is on a distinguished road
Default Wired Connections Gone

I came from work today to my wired connections all dead. That covers my desktop, my MagicJack phone, and my DirecTV connections.

I tried unplugging the router for a minute then plugging it back in, that worked at first, then a little while later they were all dead again.

The wireless is working fine, just the wired are dead.

Router is about a year old, and it's running the most current firmware. I have noticed lately that it won't show me the attached devices, but that's the only thing weird lately until this.

Any ideas on how to fix this, or is it toast and time for a replacement?

Thanks,

Steve
Reply With Quote
  #2  
Old April 30th, 2012, 04:00 PM
maineultraclassic maineultraclassic is offline
Junior Member
NETGEAR Newbie
 
Join Date: Nov 2010
Posts: 20
maineultraclassic is on a distinguished road
Default Re: Wired Connections Gone

I just did the hard reset with the reset button and unplugging it. Still no wired connections.

Need to get this fixed ASAP........no phone and no home email is going to be a problem.

Steve
Reply With Quote
  #3  
Old May 1st, 2012, 05:20 AM
Tank_Killer's Avatar
Tank_Killer Tank_Killer is offline
Member
NETGEAR User
 
Join Date: Dec 2010
Location: Alberta, Canada
Posts: 200
Tank_Killer is on a distinguished road
Default Re: Wired Connections Gone

Please define "Dead". When you have the problem, are the link lights on your PC's network card off? are the cable link lights on the router off? Can you ping 8.8.8.8? can you ping a local PC?
Reply With Quote
  #4  
Old May 1st, 2012, 07:51 AM
maineultraclassic maineultraclassic is offline
Junior Member
NETGEAR Newbie
 
Join Date: Nov 2010
Posts: 20
maineultraclassic is on a distinguished road
Default Re: Wired Connections Gone

Lights are blinking orange on the router, no signal thru the wired connections.

Wireless is working fine.

Found my receipt, July 2010 was when I bought the router..........so no warranty for me.

Steve
Reply With Quote
  #5  
Old May 1st, 2012, 08:41 AM
jmizoguchi's Avatar
jmizoguchi jmizoguchi is offline
Senior Member
NETGEAR Fanatic
 
Join Date: Feb 2007
Location: Kentucky, USA
Posts: 89,328
jmizoguchi is on a distinguished road
Default Re: Wired Connections Gone

You may have burned up capacitor on PCB board of the router which causing the LAN ports failure
__________________
VPN Case Study (www.vpncasestudy.com)
Our Second To None VPN Related Setup Case Study
"One Stop Solution To Your Netgear VPN Connectivity"
*Visit the site for Non-VPN related Doc & Links* [Windows & Mac user/support]

Most Other Useful Docs -"General Technical Documentation", "Router Reset", "Router Setup", "Print Server Tips", "Remote Admin"
"Wireless Tips"


Forum Policy

June Mizoguchi-i....@vpncasestudy.com
Reply With Quote
  #6  
Old May 1st, 2012, 11:15 AM
maineultraclassic maineultraclassic is offline
Junior Member
NETGEAR Newbie
 
Join Date: Nov 2010
Posts: 20
maineultraclassic is on a distinguished road
Default Re: Wired Connections Gone

So does that mean I need to buy a new router, or is this one fixable?

It's out of warranty, but I hate to just throw it away since the wireless still works great.

Steve
Reply With Quote
  #7  
Old May 1st, 2012, 12:05 PM
jmizoguchi's Avatar
jmizoguchi jmizoguchi is offline
Senior Member
NETGEAR Fanatic
 
Join Date: Feb 2007
Location: Kentucky, USA
Posts: 89,328
jmizoguchi is on a distinguished road
Default Re: Wired Connections Gone

If can solder it you may able to if it is blown capacitor but other than that you need to buy new router
__________________
VPN Case Study (www.vpncasestudy.com)
Our Second To None VPN Related Setup Case Study
"One Stop Solution To Your Netgear VPN Connectivity"
*Visit the site for Non-VPN related Doc & Links* [Windows & Mac user/support]

Most Other Useful Docs -"General Technical Documentation", "Router Reset", "Router Setup", "Print Server Tips", "Remote Admin"
"Wireless Tips"


Forum Policy

June Mizoguchi-i....@vpncasestudy.com
Reply With Quote
  #8  
Old May 1st, 2012, 01:12 PM
Simon0 Simon0 is offline
Senior Member
NETGEAR Expert
 
Join Date: Apr 2010
Posts: 889
Simon0 is on a distinguished road
Default Re: Wired Connections Gone

Quote:
Originally Posted by maineultraclassic View Post
Lights are blinking orange on the router, no signal thru the wired connections.

Wireless is working fine.

Found my receipt, July 2010 was when I bought the router..........so no warranty for me.

Steve
You may have a lifetime warranty... The wall-wart may be 1 year.
Reply With Quote
  #9  
Old May 1st, 2012, 01:25 PM
jmizoguchi's Avatar
jmizoguchi jmizoguchi is offline
Senior Member
NETGEAR Fanatic
 
Join Date: Feb 2007
Location: Kentucky, USA
Posts: 89,328
jmizoguchi is on a distinguished road
Default Re: Wired Connections Gone

Don't think WNDR3700 is part of life time warranty
http://support.netgear.com/app/answe...ime%20warranty

Best way to know is to check from portal at my.netgear.com
http://support.netgear.com/app/answe...ime%20warranty
__________________
VPN Case Study (www.vpncasestudy.com)
Our Second To None VPN Related Setup Case Study
"One Stop Solution To Your Netgear VPN Connectivity"
*Visit the site for Non-VPN related Doc & Links* [Windows & Mac user/support]

Most Other Useful Docs -"General Technical Documentation", "Router Reset", "Router Setup", "Print Server Tips", "Remote Admin"
"Wireless Tips"


Forum Policy

June Mizoguchi-i....@vpncasestudy.com
Reply With Quote
  #10  
Old May 1st, 2012, 02:23 PM
maineultraclassic maineultraclassic is offline
Junior Member
NETGEAR Newbie
 
Join Date: Nov 2010
Posts: 20
maineultraclassic is on a distinguished road
Default Re: Wired Connections Gone

Nope, Just checked and no warranty for me.

Would a blown capacitor be visible, or would it be a search?

Steve
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -8. The time now is 08:27 PM.